Your success is all about internal barriers. It’s never about the competition, and in this Coaching Tip, I’ll show you how each customer creates a future customer, why you need to tell buyers when a property sells, and how to always deliver a great customer experience.
Tag Archives: interaction
Ep 277 – Fast-paced environments
In this week’s episode of the High-Performance Podcast with Alexander Phillips and Josh Phegan they discuss how to keep up in fast-paced environments. With so many different ways the customer interacts, from social inboxes, to calls, emails and SMS, what does Alexander do to keep up and stay in front? What are the go to’s to deal with an ever-increasing volume of work?
Fast Pace Ep 6 – The real world and the digital world
In this weeks episode, Dean Mackie and Josh Phegan discuss the intersection between the digital and the real world. They go deep into understanding how agents now need to interact in both environments to understand future customer needs, be there at every decisive moment, and amplify what works.