This podcast features Josh Phegan and Alexander Phillips on building a great vendor experience with intensity, great communication and buyer activity, using the happy-anxious-sad formula, and keeping customer confidence high.
Category Archives: Podcast
Fast Pace Ep 53 – Sticking to core
In this Fast Pace episode, Dean Mackie and Josh Phegan look at training protocols and initiatives. They discuss short term tactics and long term planning, fundamental core skills vs. current trends, training your brand’s USPs, skills qualification, and skills specific to categories and experience.
Ep 317 – How to present your fee
In this week’s podcast, Alexander Phillips and Josh Phegan discuss the options when presenting your fee, including:
Why customers prefer to choose between options.
Psychological pricing when comparing.
Knowing your value and demonstrating it.
Fast Pace Ep 52 – Ultimate productivity
This week on Fast Pace, Dean Mackie and Josh Phegan talk about ultimate productivity for leaders. They start with what productivity is and suggest scheduling for unscheduled time, where you can take on fresh opportunities, make space for innovative thinking, take time to slow down and stop reacting and be mindful of what’s really important.
Ep 316 – Consumer confidence
In this podcast, Josh Phegan and Alexander Phillips discuss consumer confidence in this high inflation market, knowing why the customer wants to buy before advising them, how equity growth affects current pricing and knowing when to accept an offer prior to auction.
Fast Pace Ep 51 – Align
This episode of Fast Pace features Dean Mackie and Josh Phegan on getting alignment around what’s really important. They examine the causes of misalignment within business relationships, staying flexible and adaptable, understanding everyone’s ‘why’, separating wisdom from risk aversion, the need for a succession plan, and setting clear guidelines.
Ep 315 – Three important skills
In this week’s podcast, Josh Phegan and Alexander Phillips discuss three important skills to master to be an incredible agent. They talk through: The importance of buyer matching to drive activity on any property. The role great prospecting plays to keep you ahead of the game. And why a great agent continually works on their […]
Fast Pace Ep 50 – Driving the narrative
In this Fast Pace episode, Dean Mackie and Josh Phegan discuss driving the narrative inside of the sales meeting. They look at planning ahead whilst staying focused on the now, keeping perspective and controlling the narrative with passive sellers, helping your team handle objections, and delivering the narrative that will give people real confidence.
Ep 314 – Keep the pace
In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to stay in the performance zone, including: Metrics that motivate like opens and auctions ahead. How to get back on track. Finding data sets for opportunity.
Fast Pace Ep 49 – Flip the script
In this Fast Pace episode, Dean Mackie and Josh Phegan look at taking people from zero to hero inside the property management business. They talk about building the confidence of property managers by implementing training programs, defining the role and making the processes clear. They explain that recruiting the right people can add value to your business. And they discuss the day-to-day functions in property management and how utilising software to improve the workflow can help your team get ahead and build a connection with customers.