Follow-up systems

You’ve just done an incredible listing presentation and all that’s left is to get that signature. What do you do next? In my Coaching Tip this week I’ll show you the follow-up systems you need to help you work through with that client.

I’ll step you through some of the key things you can do and systems you can create to speed performance. And I’ll illustrate how to use your mobile phone to generate everything your team needs to move into action and deliver an amazing customer experience.

This is the way you win in business, by systemising your process so that everything happens quickly and consistently on the inside of your own team. It all begins with you gaining clarity around what to do as soon as you leave the listing presentation.

We’ll discuss some of the follow-up systems available for you to formalise your procedures and still be flexible and responsive. Leave the customer with a lasting impression that you’re seriously good at what you do and you will always win that business.

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