The reality is that numbers never lie, and in this Growth, Leadership and Management Tip, I’m talking about data-driven performance management. As a leader, you need to know the metrics that motivate and drive performance around the numbers, not around excuses.
In every business, it’s all about listings, sales and income, and I’ll tell you why listings are the most important number for you to know. I’ll show you how to schedule to meet your target and outline the skills for building momentum.
Your people need to be listing on a consistent basis. I’ll show you the three basic numbers to track so you can make it happen. We’ll look at measuring your BAPs, MAPs and LAPs and how just three appointments per day will rapidly change the game for you.
The primary focus of every person inside of your business needs to be on getting the minimum number of appointments needed. You can chase a whole range of metrics, but I’ll show you the two key things that will get your data-driven performance management right.