In this week’s podcast, Alexander Phillips and Josh Phegan discuss how to stay in the performance zone, including: Metrics that motivate like opens and auctions ahead. How to get back on track. Finding data sets for opportunity.
Category Archives: Uncategorized
Ep 313 – Working buyers from other campaigns
In this week’s podcast with Josh Phegan and Alexander Phillips, we discuss the importance of great buyer work, including: Why you need a new pool of buyers post a price reduction, the skill of cross-selling buyers from other campaigns, how buyers seek out properties where price and value meet and the real value of a […]
Happy, anxious, sad
Understand what the customer goes through with every transaction and you’ll win your market. In this Coaching Tip I’ll clarify the happy, anxious, sad moments you need to recognise so you can engineer the experience you want your customers to have.
JP test
test
Working for the Rebound
Today we’re in a set of extraordinary events, needing to be present for customers whilst still working for the rebound. In this week’s Coaching Tip I’ll show you what you can be doing now, and how focusing on the future will set you up for incredible success.
Customer Obsession.
You either focus on the customer or the competitor. One will use your services and pay your invoice; the other won’t. The real estate industry is a fast-moving, highly innovative space. The challenge is most of what we call innovation is the duplication of what competitors do in the marketplace.
Purpose drives bigger futures
The brands and people that move any market are customer-obsessed. They put the customer at the centre of everything they do. The future of our industry is to realign our purpose rapidly.
What problem are you solving? How to set yourself free and scale so you can successfully serve more customers.
The problem is not the problem, the way you think about the problem, that’s the problem. In a world that’s speeding up, where the relentless pace is taking its toll, and people are struggling to align today’s urgent actions with a bigger future, there has to be a guiding light. That guiding light is having a bigger future view. When you’re clear about what you want, 25 years from now, then one question sets you free. Will this or won’t this get me to where I want to go?
Changed Agents Award Finalist – Nick Penton
Nick Penton, Sales Agent of Barfoot & Thompson Warkworth is one of our New Zealand Changed Agents Award 2019 finalists. Nick tells us how he has engaged in a team, what he does to ensure he is evolving every day, and how he has changed his life to be able to focus on the core of his business of looking after his clients.
Changed Agents Award Finalist – William Tatana
William Tatana, Sales & Marketing Consultant of Harcourts Milford is one of our New Zealand Changed Agents Award 2019 finalists. William explains how his mindset has shifted dramatically since training with Josh, the point where the real growth happened, and how a strong team gives him tremendous leverage to cover more and establish networks.