In this Fast Pace episode, Dean Mackie and Josh Phegan look at the feasibility of running your business on the power of one number. They discuss metrics you need to run your business effectively, knowing what you want to achieve, measuring MPS specifically, and linking employee performance with business performance.
Tag Archives: effective
Get permission, book the appointment
It’s not the number of calls, it’s the number of appointments you make. In my Coaching Tip this week I’ll show you how to get permission, book the appointment, and know exactly what to say to make that happen. It’s time to get seriously good at what you do on the phone.