Your values set the rules for how you play the game. In this month’s Growth, Leadership and Management Tip I’m talking about values evidenced by behaviours that reflect them, and what you must do to ensure you communicate those values inside of your organisation.
Your values guide you, and it actually grates on you when they’re not being followed. I’ll give you some clear examples of business values, and how you can tell if your people know those values and are following them by watching their decisions and behaviours.
If you want your people to uphold your values then we’ve got to talk about evidenced behaviour. I’ll show you what quality firms do to make sure their people are living out their culture, and help you get clear on your own values so you can guide the behaviours you want to see.
If your culture is never spoken about it will create itself. It’s your job as a leader to make sure your people know what’s important and how management decisions are made. Then you’ll see those business values evidenced by what your people are doing every day.