Setting the Pace as a Leader

Are you the kind of person that other people want to follow? In my Growth, Leadership & Management tip today I’ll help you answer that question and tell you how to be that leader. The fact is, you are a leader because you set the pace. But what kind of pace are you setting? Your people are following exactly what you do. If they’re slow, negative and uninspired then you need to have a look at your own performance.

Your energy as a leader is critically important because you’re the one who must instill your vision, your purpose and your expectations in your people every day. Being energetic and driven is attractive and influential. It’s a hallmark trait of great agents. But you have to make a conscious decision every day to be that high quality leader by staying focused on the activities that count.

Building a prospecting culture begins with setting that example for getting on the phones and calling customers, and helping people achieve their own success. Sometimes this means having difficult conversations to confront problems with some of your people. But those are the important conversations that keep those people on their career path and headed for success. There are times to be light and jovial, and times to be firm. As a leader you must know when to be friendly and when to take charge. But you must always be driven, energetic, and clear about what everyone needs to be doing every day to win in the marketplace.

Before you dictate roles for your people you must be clear and active around your own role in the business whether that’s income generation, career development, or driving the pace and tone of the company. You have to make that decision to be the kind of agent and the kind of boss you want to be. Live the values you preach, because people don’t follow your words, they follow your example. Make certain you’re setting the right one.

I hope you’ve enjoyed this Growth, Leadership and Management tip, and I look forward to seeing you here again next month.

Can You See Your Opportunities?

A full service firm capitalises on every favourable option, but can you see your opportunities? Today in my Coaching Tip I’ll show you some of those immediate opportunities you’re missing.

One of the most overlooked campaign prospects is landlords. Usually agents only look at the investment properties landlords own, but what about their principal place of residence? The opportunity here is to call them up and offer them an appraisal on their own home. If their not looking to sell, they might still use the equity in their personal residence to purchase more investment properties.

Bear in mind that anyone who owns more than one property is a wealthy individual. Why would you hesitate to call that person and establish a relationship? This is an opportunity for you to become a trusted advisor to someone who is fed up with opportunists, and might want reliable advice on maintaining or increasing the value of their home and other properties. A big part of your role as an agent is to offer an informed opinion on the market valuation of properties and help your clients make better investment decisions.

One other big opportunity most agents miss is anniversaries. When was the last time you followed up on a past client? Even my grandpa knew back in 1972 to keep records of every transaction and call up those clients on the anniversary of that sale or purchase. He used exercise books, you have a database. Use that resource.

If you can see your opportunities you can expand your possibilities under any market conditions. The point is to have a system that works and follow it consistently. Call those landlords and follow up with past clients. Build a full service firm and be that agent that delivers.

I hope you’ve enjoyed today’s Coaching Tip, and I look forward to seeing you here again next week.

LSN Take 5 with … Justin Marden

He’s the brand designer behind many of Australia’s leading brands, large and small – making what we do, look good and perform better. He knows the industry, understands the customer, and how to make incredibly complex ideas simple. His earnest yet detailed outlook is refreshing as much as it’s inspiring. He will be speaking at the List Sell Negotiate event on November 11.

 

What’s the best piece of advice you’ve ever been given?

Don’t think too hard.

What does success look like for you?

Success in life is having the time to do things within the moment – with focus, love and the energy it deserves.

How do you stay hungry and inspired to achieve more?

Im never satisfied. In the abundance of life – there is simply so much to learn, see, do and experience.

What’s the best thing about the real estate industry?

As a service business, the fundamentals of real estate don’t change. However, the drive and the motivations of the people within the industry to succeed and win pioneer constant innovation. I have been very fortunate to help over 70 brands within the industry over the last 17 years.

What one thought do you want to leave LSN attendees with?

I have 19 minutes to persuade the attendees to stop thinking like an agent and think like someone who’s really not that interested. At least for a moment!

// Learn more about this year’s List Sell Negotiate event at listsellnegotiate.com.au

 

LSN Take 5 with … William Phillips

In 2015 William posted sales volumes of roughly $209 million, based on 177 sales at an average price of $1.2 million. At the end of 2015 Phillips was awarded the number one spot in the Real Estate Business Young Guns competition, deeming him the best agent nationwide under the age of 30. He will be speaking at the List Sell Negotiate event on November 11.

 

What’s the best piece of advice you’ve ever been given?

To do rentals before sales.

What does success look like for you?

Helping others to achieve success, like I was.

How do you stay hungry and inspired to achieve more?

Personal and business development means there will always be something I haven’t achieved.

What’s the best thing about the real estate industry?

It is changing – So there is opportunity for those who seek it.

// Learn more about this year’s List Sell Negotiate event at listsellnegotiate.com.au

 

LSN Take 5 with … Matthew Hayson

Together with Danny Cobden, Matthew has built an incredible business in the Inner West of Sydney. In seven short years, they’ve seen their brand rapidly grow from one office to four. He will be speaking at the List Sell Negotiate event on November 11.

 

 

What’s the best piece of advice you’ve ever been given?

Be present.

What does success look like for you?

Alignment on purpose with family, business, health and life.

How do you stay hungry and inspired to achieve more?

A burning desire to learn more and be better than I was yesterday.

What’s the best thing about the real estate industry?

It’s an industry where you’re constantly evolving and the effort and sacrifices you’re prepared to put in will reflect in your results and level of satisfaction.

What one thought do you want to leave LSN attendees with?

Are you genuinely up for the challenge to be a great agent?

// Learn more about this year’s List Sell Negotiate event at listsellnegotiate.com.au

 

LSN Take 5 with … Christine Mikhael

If there was a soul for selling then Christine Mikhael has it. She’s the lead Sales Manager behind McGrath’s Company Owned North group and is responsible for coaching over 25 teams, writing well in excess of $1m each. She will be speaking at the List Sell Negotiate event on November 11.

 

 

What’s the best piece of advice you’ve ever been given?

Focus on the things you can control, not on the things you can’t – be nimble, learn and move on quickly.

What does success look like for you?

Scoring 10/10 in all facets of my personal, spiritual and professional life.

How do you stay hungry and inspired to achieve more?

Having endless goals … I’m always striving and aspiring for the next thing that will make me jump out of bed in the morning! Some are definitive and others are lifetime goals that never end. As goals are achieved others are added. I’m always learning and expanding my interests. I also like meeting or learning about people who are already where I would like to be. These people could be children or adults, alive or have passed … If you’re clear on what you want; your teacher and opportunities will appear.

What’s the best thing about the real estate industry?

Although the fundamentals are the same the landscape keeps changing … Technology, new generations, legislation and global influences keep it exciting and on the go. Once you reach mastery in the key skills and you stay committed to your values … It’s an industry that’s licence to friendship and wealth creation.

What one thought do you want to leave LSN attendees with?

Be open to change, adapt quickly, be committed rather than interested in what it takes to make it happen, be kind, generous and never stop learning.

// Learn more about this year’s List Sell Negotiate event at listsellnegotiate.com.au

 

LSN Take 5 with … Shannan Whitney

He’s the CEO and co-founder of Sydney’s BresicWhitney, a brand that has grown a reputation for its dynamic forward-thinking. Today, Shannan Whitney gives us an insight into the way he thinks ahead of the List Sell Negotiate event on November 11.

 

 

What’s the best piece of advice you’ve ever been given?

Receiving advice, is and will remain an important facet to ones journey and development. I have received good and bad. I have learned through my journey, whatever the nature of the advice, have faith in what your inner self is telling you.

What does success look like for you?

A continuous and incremental journey of personal development, finding meaning in life and contributing to others in their journey.

How do you stay hungry and inspired to achieve more?

Being passionate about what I do means its not a forced or often conscious approach to keeping inspired and stimulated. If anything, I make sure i’m not over stimulated and achievement focused to remain balanced. This is an exercise in awareness and continued personal reflection.

What’s the best thing about the real estate industry?

Property

What one thought do you want to leave LSN attendees with?

Educate yourself – the only way to create a sustainable and meaningful Real Estate career.

// Learn more about this year’s List Sell Negotiate event at listsellnegotiate.com.au

 

Ray White star named NZ’s Changed Agent

williamvaea-articlepic
William Vaea.

FIREFIGHTER turned real estate agent William Vaea is New Zealand’s 2016 Changed Agents Award winner.

Mr Vaea, of Ray White Manukau City, beat out entries from across the nation to take the prestigious title at the annual real estate Blue­Print conference held in Queenstown on Wednesday, September 14.

His journey from saving houses to selling houses has seen him increase his gross fees commission by 115% to $559,784.94 in the last financial year and with a new level of confidence he has set a target of $800,000 for next year.

Mr Vaea’s family and staff were in attendance to see him win the award voted by more than 90 of his industry peers at the two­day conference.

“I’m pretty stoked. I was just happy to be there and to win is amazing,” an elated Mr Vaea said.

“It’s great exposure and the messages of support from everyone in the room telling me that they voted for me was flattering.

“I’ve even had a phone call from the CEO of Ray White New Zealand to congratulate me.”

Mr Vaea’s career as an agent started after nine years in the fire service, where he says he first found an enthusiasm for connecting with members of the public.

As an agent, Mr Vaea has said he has used his passion for people in being able to provide a personal service, guiding people through the buying and selling process.

He believes keeping it real is the key to his success.

“You have to have that connection and be able to relate to people and just be genuine. People can see through those who fake it. If you genuinely care about people you’ve got a chance of making it,” he said.

The Changed Agents Awards win caps off a successful year for Mr Vaea who has won several internal accolades at Ray White including the company’s Executive Award, National Premier Member Award and National Elite Member Award.

First launched in 2013, the Changed Agents Awards is the brainchild of real estate speaker, trainer and coach Josh Phegan and recognises agents who have gone from “zero to hero” in less than a year.

Mr Phegan said four Changed Agents Award finalists had 15 minutes to present their success stories before their peers judged the eventual winner.

He said the quality of entrants was a testament to the strength of the industry in New Zealand.

As the award winner, Mr Vaea received $5000 cash, a one­on­one full day consulting session with Mr Phegan and $5000 in advertising from Property Press.

Albury-Wodonga Real Estate Agent takes out top honour

Craig Huckel
Craig Huckel

FIVE years ago Craig Huckel made a life-changing decision to become a real estate agent after 17 years as a paramedic.

 At the annual Blue-Print conference, Mr Huckel, beat out entries from across Australia including three finalists to take out the Changed Agents Award title as voted by his peers.

After just 18 months as a successful agent at Ray White Albury, Mr Huckel took on the role as principal of what was then called Landmark Harcourts Wodonga in 2013.

Mr Huckel rebranded the business to Harcourts Albury Wodonga after meeting with Landmark Harcourts in an effort to signal to the market the brand’s residential focus.

Together with his team, Mr Huckel has turned the business from five listings a month to reaching 20 listings in June, 25 in July and this month the team is striving to sign on 30 new properties.

Success hasn’t come without its hardships. In October last year Mr Huckel and his family resorted scraping together any cash and credit cards to prop the business up one final time and the doors to the agency very nearly closed.

“Financially, emotionally and physically. Everything I had and more was invested in the business,” he said.

 

There have been a lot of tears. You’re responsible for your employee’s livelihoods and while you don’t want to have to go through hardships, you definitely don’t want them to either.

“We now have very clear targets and belief that we can do it. We’ve come far but we still have work to do.”

They recently purchased Stockdale & Leggo Wodonga, which saw the number of staff jump from seven to 19, the number of listings increased from 20 to 70 and the rent roll surge from 90 properties to 700.

Mr Huckel said he was humbled to win such an award and when he gets back to Albury-Wodonga will get straight back to work and spend time with his wife and five children.

“You can lose perspective. There are a lot of worse of people and everyone has a story,” he said.

“I don’t get carried away with wanting to dominate a market, I just want to provide people with the best possible service. Doing the right thing for people is what it’s all about.”

First launched in 2013, the Changed Agents Awards has been an amazing program launched by Josh Phegan and recognises agents who have gone from “zero to hero” in less than a year.

He said the four finalists in the award had 15 minutes to present their success stories before their peers judged the winner.

Josh started his real estate career as an agent in Albury-Wodonga and has since gone on to become a leading international real estate trainer, preferred by Australia’s top 100 agents according to REB online.

The quality of entrants was again outstanding this year and that it was pleasing to see a winner come from his hometown.

As the award winner Mr Huckel received $5000 cash, a one-day training session with Josh Phegan and $5000 subscription to leading real estate technology provider AgentBox.

Mr Huckel said he is looking forward to having Josh Phegan in his office.

“The real prize is getting Josh in my office with my team. I know how much he gets me going and I can’t wait to have him with me in my office showing people what they can achieve,” he said.

“I can’t describe how much one person has changed things for me. When I talk to Josh he makes me accountable for my actions.”

Ep 71 — Build Your Pipeline by Reading The Marketplace

In this High Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips talk about building your pipeline by reading the marketplace. Alexander begins with ways he reads markets ahead of what’s happening, and Josh shows how keeping current with news and events help you read the market play. Alexander tells how he makes those decisions with the client about when to sell or go to auction.

Josh notes the advantage of knowing current demand and supply for planning months ahead. Alexander advises on listings for 2017, and Josh describes decisions based on when you sell or when you settle.