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Putting on a new person is a real test of your existing business systems, processes and skill sets. Today my Coaching Tip will show you how to grow people who can help you scale your business for the next 10, 15 or 20 years.
As soon as you put someone on you must teach them the core skills you need them to have. To do that you need a career development plan based on what those skills actually are. Start by writing down the 10 key skills required for an assistant to come into your team. Things like file preparation, open for inspection processes, vendor communication, and running a photography session.
Put those skills in the right order to start making the new hire useful right away. Schedule 15-minute training sessions for every day of every week until training is complete. Then each Friday assess their progress on the skill for that week, give them some appropriate feedback, and either deem them fully competent around that skill and move on to the next skill set, or give them areas to improve on for the next week.
Evaluating skill sets you require is an ongoing process. If you really want to be a much better agent you’ll regularly review the systematisation of your business and think of ways you can significantly increase the skill base of all the individuals within it, including you. Now you’re becoming consciously competent about checklists and forms that you need, systems you want everyone to follow, and a structured learning program for the people working inside of your business.
It’s up to you to decide what type of agent you want to become and what type of business you want to lead. If you’re going to be an agent for 10, 15 or 20 years you’re going to train 5, 10 or 15 assistants over the life of your career. The sooner you learn how to grow people, the sooner you can increase profitability, ease off of the stress, and ensure all of your people are productive members of your team.
I hope you’ve enjoyed today’s Coaching Tip, and I look forward to seeing you here again next week.