In this High Performance Podcast for Real Estate Agents, Josh Phegan and Alexander Phillips discuss the importance of building a great vendor experience. Josh advocates maintaining a high degree of intensity from the start, and Alex suggests ways to do that with an emphasis on great communication. They also talk about things you don’t need to share with the vendor, increasing buyer activity, and engineering the experience you want to deliver. Josh steps through his happy-anxious-sad formula.
Alex and Josh continue around strategy and solutions, keeping customer confidence high, demonstrating that you’re on the ball and working hard for them, and getting the deal done for the right price.