How do modern customers choose a real estate agent? The answer to that question will change the way you work forever. No more is this about competing with the competition; this is about designing an experience that creates customers.
Category Archives: Thought Provoker
The recurring revenue revolution
It’s changed the way we do things forever; welcome to the subscription economy.
Prospecting works best when it feels like service
A bold paradigm shift is required to get back to loyalty, to exploit the opportunity that data lakes provide, to integrate digital technologies with good old customer service, creating a compelling experience.