If you want to be the Louis Vuitton of your market, you can’t get away with performing like a reject shop. My Coaching Tip today is all about how your brand positions the fee, and making sure you’re providing the level of service that you charge for. The brand experience you provide to your customers […]
Category Archives: Sales Person
All About Systems
The key to providing a consistent brand experience is all about systems. In today’s Coaching Tip I’ll explain the simple systems you need to identify, put in place, and teach your team so everything gets done properly. A system is a way of doing things that produce consistent results and minimises your margin of error. […]
Building Your Profile
Who are you? What do you do? How do you help the customer? The answers to these three questions are the foundation to building your profile. You have to make it clear to consumers why they should choose you as their agent. There’s no better profile builder than getting signs up with sold stickers, getting […]
How to Charge What You’re Worth
The difference between a fee discounter and an agent who earns a full fee is about what you do for the customer. In this Coaching Tip, I’ll tell you how to charge what you’re worth and be worth what you charge. It’s important that you deliver high-quality service and customer experience. It all begins with […]
How Clients Determine the Fee
Everything you do as you work with your client establishes the fee you’ll be able to get. In this Coaching Tip I’ll explain exactly how clients determine the fee they’re willing to pay and how the best agents command the highest fees. A lot of agents panic when it comes to selling their services at […]
Where Does the Customer Hang Out?
Knowing just one key thing will maximise your exposure to your audience and potential customers every day. In my Coaching Tip today I’ll answer the question, “Where does the customer hang out before they need you?” This knowledge will change the way that you prospect. Of course, your customers will be showing up at open […]
Scaling Your Assistants
A big part of running your business is identifying key issues that keep coming up and getting those under control. In my Coaching Tip today I’ll discuss working with your assistants to give them the confidence to play much bigger roles in their positions. The point of hiring assistants is for them to do the […]
Why most Assistants fail
[LIFTER-video size=”standard”]http://joshphegan.wistia.com/medias/3okdyn9nrs?embedType=iframe&videoWidth=500[/LIFTER-video] Putting on a new person is a real test of your existing business systems, processes and skill sets. Today my Coaching Tip will show you how to grow people who can help you scale your business for the next 10, 15 or 20 years. As soon as you put someone on you must […]
Working your Pipeline
Mastering your pipeline will make a massive difference in your business growth. My Coaching Tip today is all about building and working a pipeline, and how your resulting campaigns will make you a better agent. Agents who are actually successful always know a good number of qualified clients who are coming to the market. They’re […]
Being Present
It’s critically important in building a great business to stay focused on the critical work you need to do. My Coaching Tip today is about being present. I’ll tell you how to remove distractions and stop procrastinating so you can make every minute of your workday count. Being present means being in the moment, but […]