One of the worst things you can do is ask a customer why they didn’t choose you as their agent. In my Coaching Tip today, I’ll show you how to amplify what works by flipping that switch and instead find out why people do make the decision to use you.
Look at the last five clients who signed an agreement with you. I’ll give you some simple questions to ask and show you how to use them to find out what it is you did that worked for those customers.
When you find out why a customer decides to use you, you can amplify by doing more of that. I’ll explain why the best agents use a platformer, what that is, and how you can do it to make clear to the customer exactly why they should use you.
Your best skill as an agent is to find out what people are looking for and deliver it. Make sure you’re selling the features and benefits that address the customer’s needs. Get feedback from the people who choose you, amplify what works, and do more of that.