Lynette Malcolm

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work with in Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature Lynette Malcolm, Partner at Chadwick Real Estate.

  • Started in Real Estate 2008
  • Core market – Upper North Shore Sydney
  • Most number of transaction in a year was 42
  • 80% Auction vs 20% for sale
  • Works with a team of 2 including an Executive Assistant & Sales Assistant
  • Best piece of advice? If you can start your career underneath a successful, established agent (even if this means working as an assistant for a few years). Never feel like this is holding you back. The more training and learning you do at the beginning… the faster you find your way to the top. Create good habits early and focus on the numbers that count. Always be learning – always in all ways!
  • How do you overcome challenges in your business? I constantly try to step out of my business and evaluate. This distances excuses that crept in from your personal dialogue. I have worked hard to establish myself in a conservative market. I overcame being a reasonably young female by working on local knowledge until I had the runs on the board to ask for the business. I treat each and every meeting with the same care and attention to preparation. A vast proportion of my marketplace is Asian buyers. I overcame a difficulty in communication and negotiation by employing an incredible Chinese assistant who delivers what I believe to be industry best service to this market segment.

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Kieran Bresnahan

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature Kieran Bresnahan from McGrath St George.

  • Began his career in 2000
  • Leading Principal for McGrath St George
  • 85 settled sales in 2015
  • Between January – August 2015 sold 48 properties
  • Personal team of 2 (1 x Admin PA & 1 x Sales PA)
  • 80% auction and 22 average days on market
  • REB Top 100 every year – #12 first year
  • Overcoming challenges: Get clear on your goals, importance of personal development & mentors both in and outside the industry

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Kate Maday

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature Kate Maday, Principal, ONEAGENCY Maday Property.

  • Principal, ONEAGENCY Maday Property
  • Began her career in 1981
  • Staff of 12 in office
  • Core market: Southern Highlands
  • 5% Auction to 95% Private Treaty
  • Average days on market is 30
  • 2016 Southern Highlands Local Business Awards for Best Real Estate Agency
  • Advice for new agents: Train / Train / Train. Never Stop Learning

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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John Schwarzer

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature John Schwarzer, Partner and Director of Sales from Highland Agents.

  • Started in real estate in 1997
  • Core market Caringbah South, Dolans Bay, Woolooware, Burraneer
  • 90% Auction
  • Average days on market is 28
  • Team of 2 including Admin and Sales Agent and Buyers Assistant
  • Number one sales agent at Highland Property Agents Group
  • Advice for new agents: Have a plan, know your numbers, set goals, work hard and work for a brand that will create opportunity and allow you to work around the top agents in your area
  • Overcoming challenges: Know the big picture and what we are working towards. Constantly innovate and be aggressive around change. Plan ahead and work with a team that have the same values and look for new opportunity

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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John McManus

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature John McManus, Principal and lead agent from LJ Hooker Willoughby/Artarmon.

  • Started in real estate after being a Golf Pro
  • Core market Willoughby/Artarmon and Chatswood
  • Has a 35% – 75% between Auction vs Private Sale
  • Average days on market is 24
  • Was Number 1 at McGrath 2011 and 3rd in the world 2015 for LJ Hooker
  • Just awarded Number 2 in LJ Hooker worldwide for 2015/16FY
  • Advice for new agents: Market knowledge, be honest, work hard and get a PA
  • Overcoming challenges: Have mentors and surround yourself with the right people

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Jeremy Hodder

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature Jeremy Hodder, Principal of Belle Property Wollongong.

  • Started in Real Estate 2004
  • Most number of transaction in a year was 121
  • 85% Auction
  • Works with a team of 3 including an Executive Assistant & 2 Sales Assistant
  • Best piece of advice? Start where you want to finish, Have mentors, Be Consistent and always set goals
  • How do you overcome challenges in your business? Working with Coaches and Mentors and a skilful team. Always trusting your instinct and don’t be afraid of change – embrace it!

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Jason Pantzer

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature Jason Pantzer, Partner of Phillips Pantzer Donnelley.

  • Partner of Phillips Pantzer Donnelley
  • Began his career in 2004
  • 4 people in his team, including 2 sales agents and EA
  • Core suburbs: North Bondi to Maroubra to Kensington
  • 98% auction
  • Average days on market is 16
  • Advice for new agents: Be patient, consistent and remember that longevity breeds success and try to align yourself with a successful agent.
  • How you overcame challenges in your business: There are two sides to my business and both sides present different challenges. Firstly, the day to day running of the greater business – I surround myself with an efficient and dynamic team and ensure we have effective systems in place. Secondly, working with buyers and sellers – good communication is key to avoid or deal with major challenges as they arise. Learn to adapt, and be measured you’re your decisions.

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Jason Maxwell

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. Our next Black & White interview series will feature Jason Maxwell, Principal from LJ Hooker Queanbeyan.

  • Director/Sales/Franchise owner
  • Started in Real Estate in 1991
  • 76 transactions last financial year
  • 20% Auctions vs 80% Private Treaty (working on 50/50)
  • Works with an assistant who carries out the day-to-day administration tasks as well as buyer/vendor work. Plus my business partner (wife) assists with auctions and opens during spring and autumn auction seasons.
  • Top 2.5% of LJ Hooker agents in Australia and New Zealand and Rate My Agent – Agent of the Year Queanbeyan (2015, 2016 and 2017).
  • Advice for new agents: Work hard, build relationships, build systems and process around tasks. Consistency is the key.
  • Overcoming challenges: Workshops with wife – identify issues/problems, Implement systems, and processes around tasks, hard work and trial and error.

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Jason Boon

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. The third of our Black & White interview series features Jason Boon, Director at Richardson & Wrench Potts Point.

  • Director of Richardson & Wrench Potts Point
  • Number 1 in sales for Richardson & Wrench for 6 years
  • Sold over $800 million in residential sales
  • Supports new and emerging businesses in his area

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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Jamie Giokaris

Welcome to The Black & White Interviews, a Josh Phegan initiative to showcase the top agents we work within Australia, New Zealand, the UK and the USA. This Black & White interview will feature Jamie Giokaris, Principal LJ Hooker Lithgow.

  • Started in real estate in 1993, has been based in the same office for 23 years
  • Core market 2 hours west of Sydney on Central Tablelands of NSW
  • 195 transactions in past 12 months
  • 10% auctions vs 90% Private Treaty
  • Works with a team of 3 – 1 sales admin and 2 “buyer advocate” sales agents
  • Jamie prides himself on his attention to customer service and this has been recognised by being awarded the L.J. Hooker National Customer Service Award 6 times\
  • Advice for new agents: Be consistent, Be humble and don’t convey the glamorous image and lifestyle “you think they want to see” from an agent. Be a normal down to earth person and then you will be an agent of choice rather than an agent they have to tolerate. Don’t dwell on the numbers, make the calls and the contacts and the business will follow.

We wanted the opportunity to showcase the top agents we get to work with and share their secrets and insights of how they have become exceptional agents in their marketplace and made their way to the top. Each month we will feature a new agent. The full-length version of these interviews will be available exclusively to Josh Phegan Members, giving you a great opportunity to learn and grow from the top agents and their strategies for becoming million dollar agents.

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