As our High Performance Podcast Special Edition series continues Josh Phegan talks with Pru Kelly about driving team productivity. Pru emphasises that Team Phillips is goal driven, and their leaders lead by example. She adds the importance of getting sold calls done straight away and working with other teams to call cold lists and bring hot buyers in quickly to look at properties. She explains the procedure she follows if she sees the need for Alex to have a private chat with a team member who isn’t performing up to standard. They also discuss using motivators to help keep people focused on the results they need to achieve.
Josh summarises the discussion around being a team, clarifying intent, building technical competence, and really caring about your people – knowing where they want to go in their career and their life, and setting a vision that’s big enough to make the work meaningful.