In this High Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips discuss dealing with absentee owners. Alex tells how he maintains communications with owners he may only rarely meet face to face if at all. He stresses that people who are not in the area need more frequent and detailed information from you than those you can meet with directly. He also advises using the phone, not email. Josh notes using speakerphone for multiple parties whilst doing a listing presentation by phone, and Alex says he uses the same strategies and procedures, and asks the same questions as usual.
Alex advises around making the owner feel comfortable with your process. He also relies on referrals from other absentee owners. They then discuss handling auctions remotely, working with different time zones, and never letting the client wonder what’s happening.