Category Archives: Uncategorized

Peter Jones, Sales Consultant of Harcourts Birkenhead is one of our New Zealand Changed Agents Award 2019 finalists. Peter tells us about his shift in schedules and time management, how he successfully transitioned from working in a business partnership to working on his own, and the importance of training and systems.

Ali Hellesoe, Licensee Sales Person of Ray White is one of our New Zealand Changed Agents Award 2019 finalists. Ali explains how prospecting was made easier, how she is achieving her goals and how training with Josh has helped growth and success in her real estate career.

Nigel Harry, Senior Sales Consultant & Auctioneer of Jellis Craig Northcote is one of our Australian Changed Agents Award 2019 finalists. Nigel explains the importance of diary management, how Josh has helped to expand his depth to see the bigger picture of what’s capable for your business, and how systems have helped their business to grow.

Jye Read, Licensed Sales Agent of O’Brien Real Estate Mornington is one of our Australian Changed Agents Award 2019 finalists. Jye explains the biggest change he has made since working with Josh and how he works closer with existing customers to deliver better customer service.

James & Francesca Nicol of Biggin & Scott Ballarat are our first ever Australian Changed Agents Award finalists couple. James tells us how their business improved with Josh’s advice, the actions he took to implement strategy, and how accountability adapted their success. Francesca explains how their turning point was with their Property Management department, growth of staff, and how being accountable and supported is so important.

Peter Joyce, Director of Stockdale & Leggo Wangaratta is one of our Australian Changed Agents Award 2019 finalists. Peter tells us about what he’s learnt from training with Josh, how his mindset has improved and shares his key to success.

Workflow matters, and it’s the answer to some of our biggest industry challenges. I’m not interested in the small self-serving stuff; I’m talking about significant structural reform, that if we get it right we future proof our businesses, have customers that demand to pay more and play to the strengths we don’t even see we have. It’s called the four-dimensional customer, the buyer, the tenant, the landlord and the seller. Too often there are walls between our departments, where we are obsessed by the portion of the work we’re paid to do, rather than the overall experience we provide to the customer.

In an expansion market buyers have to act; every three months they wait for properties to rapidly increase in price, in a contractionary market, every three months a seller remains their sale price declines. In a slow-growth market, neither the buyer or the seller are compelled to act financially. To win, you have to be an agent for all markets. The secrets to pipeline progression lay in a simple three-part formula. The client has to have a problem, a timeline and a destination.

Working smarter, not longer, is the key to success. Diet, sleep, exercise and work routines all play an important part of staying at the top of your game.

The number one thing leaders need to do in turbulent markets is to reinvest – into people, process and resources. You’ll never cost-cut your way to greatness. To build a great business, you need to be super clear on your operating system.