In this High-Performance Podcast for Real Estate Agents, Josh Phegan and Alexander Phillips discuss growing agents, not assistants. Josh begins with tracking behaviours, getting clear on roles inside your team, and never assuming a new hire will only ever be an assistant. Alex notes knowing the goals and aspirations of the individual, and the benefits they gain from working in a team. They discuss dialogue and preparing the person for speaking in front of clients, building rapport, and knowing what they’re selling, particularly at open homes.
Josh stresses hiring based on whether they can do the work and not just whether they have “The Look” you want to project. Alex adds the need for them to be in for the long game, and they end on driving behaviours and routines and setting expectations early.