This Special Edition podcast series continues with Josh Phegan and Pru Kelly around being a great personal assistant. Pru begins with understanding your boss and your team, and remembering that real estate is not 9 to 5. It’s about going the extra mile and always staying a step ahead. She tells how she keeps coordinated and on top of things, and how she prioritises tasks by understanding what’s most urgent to winning or losing the business. They discuss how they maintain communication and adjust expectations when things get stressful.
Josh ends with a reminder that it’s what you do when things are quiet that makes all the difference when things get busy. He tells how he uses trigger words to let his team know what’s going on, and how to prepare for high performance during quiet patches.