In this High Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips talk about what you should be doing during the 48hrs after your listing presentation. Alex tells what his agency does, and how your customer is thinking about your actions post-appointment. Josh details ways to close the presentation with follow-up actions, and Alex tells how to look keen without looking desperate. Josh notes the effectiveness of assumptive close questions for progressing the client without being pushy.
Alex talks about how to handle losing the listing and still win referrals or future business, and Josh reinforces to be gracious in defeat as that is still a career-building moment.