In this High Performance Podcast for Real Estate Agents Josh Phegan and Alexander Phillips tell how negotiation skills need to stay fresh and adaptable. Alexander starts with considerations that affect the way he negotiates, especially communication with buyers. Emphasising percentage over price and knowing how to motivate clients to make a timely decision are crucial skills. Josh describes the psychology of transaction vs. transformation, and how to employ humour with the percentage close. Alexander stresses getting the details of the transaction set so there are no delays once a decision is made.